Privacy and Policy

Last Updated: November 6, 2025

A&B Detailing respects your privacy and is committed to safeguarding all personal information shared with us online or in person. This Privacy Policy explains how we collect, use, store, and protect your information. It also includes all details from our Data Policy so all relevant information appears together on one page.

By using our website, www.abdetailing.ca, or engaging with our services, you agree to the practices described below.

 

1. Information We Collect

We collect information to provide you with a smooth and efficient experience. The types of data we may collect include:

a. Personal Information

Information you provide when you contact us, request a quote, or book a service, such as:

  • Full name
  • Phone number
  • Email address
  • Vehicle details
  • Service preferences

 

b. Usage Data

Collected automatically when you browse our website, including:

  • IP address
  • Device type
  • Browser type
  • Pages viewed
  • Time spent on the site
  • General location data (non-identifiable)

We use tools such as Google Analytics to gather this data.

 

c. Payment Information

If payments or deposits are made online, they are processed securely by our third-party payment processor. We do not store or have access to your full payment details.

 

d. Data Submitted Through Forms

Any information you submit through contact forms, booking forms, quote requests, or email inquiries may be stored securely to help us respond and deliver services.

 

2. How We Use Your Information

We use collected information only for legitimate business purposes, including to:

  • Respond to inquiries
  • Provide quotes and service recommendations
  • Book and manage appointments
  • Deliver detailing services
  • Send confirmations, reminders, or follow-ups (only if you opt in)
  • Improve website performance and customer experience
  • Maintain security and prevent fraudulent activity

We do not engage in unsolicited marketing.

 

3. Sharing of Information

Your information is never sold, rented, or shared with third parties for marketing purposes.

We may share limited information only when required to:

  • Comply with applicable laws or legal processes
  • Respond to government or regulatory requests
  • Protect our rights, safety, or property

Any service providers we work with (such as payment processors or analytics tools) operate under strict privacy and security standards.

 

4. Data Security

We take reasonable technical and administrative steps to keep your information secure. These include:

  • Encrypted website connections (SSL)
  • Secure data storage systems
  • Restricted internal access to customer information
  • Routine security checks and updates

While we work hard to protect your data, no online system is 100% risk-free. However, we take all reasonable measures to reduce risk.

 

5. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, or analytics tools to:

  • Improve site functionality
  • Analyze website performance
  • Understand visitor behavior

You can adjust your browser settings to disable cookies at any time. Access to our website will not be blocked, though some features may not function as intended.

 

6. Your Rights and Choices

You have full control over your personal information. You may request to:

  • Access the information we have stored
  • Update or correct your details
  • Request deletion of your data
  • Limit or withdraw consent for communications

To exercise any of these rights, contact us at info@abdetailing.ca.

 

7. External Links

Our website may include links to third-party sites. We do not control these sites and are not responsible for their privacy practices. We encourage you to review their policies before sharing information.

 

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes listed in this policy
  • Comply with legal requirements
  • Resolve disputes
  • Maintain business records

Once information is no longer required, it is securely deleted or anonymized.

 

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date shown at the top. Your continued use of our website indicates acceptance of the revised policy.

 

10. Contact Information

If you have questions about our Privacy Policy or how your personal information is handled, please contact:

A&B Detailing
Based in Dartmouth, Nova Scotia, Canada
Email: info@abdetailing.ca
Website: www.abdetailing.ca