Protecting Your Information and Privacy

A&B Detailing is committed to safeguarding your personal information. This Data Policy explains how we collect, use, store, and protect your data when you visit our website or use our services. By accessing our site or booking an appointment, you acknowledge and accept the practices outlined below.

1. Information We Collect

To deliver reliable and efficient detailing services, we collect information that helps us manage appointments, process payments, and improve user experience.

Personal Information

We may collect:

• Name
• Phone number
• Email address
• Billing and payment details
• Service location and appointment preferences

Non-Personal Information

We may collect:

• Browser and device information
• IP address
• Pages visited on our website
• Cookies and tracking data used to improve website performance

We only collect information that is necessary to operate our business, improve customer experience, and communicate relevant updates.

2. How We Use Your Information

Your information is used for purposes such as:

• Managing and confirming bookings
• Processing payments securely
• Responding to questions and providing customer support
• Improving website functionality and service quality

• Sending promotional updates or service notices if you have chosen to receive them

We do not sell or rent personal information to any third party.

3. How We Protect Your Information

We maintain security measures designed to protect your data from unauthorized access or misuse. These include:

• Secure servers and encrypted payment processing
• Restricted access to personal information for authorized personnel only
• Routine security checks and system updates

Although we take strong precautions, no online system is completely risk-free. If you notice unusual activity or suspect a security issue, please contact us right away.

4. Sharing Your Information

We may share your information only when necessary and in accordance with applicable laws. Information may be shared with:

• Trusted payment processors to complete secure transactions
• Service providers who assist in fulfilling appointments
• Law enforcement authorities when required by legal obligation

We ensure all third-party partners follow appropriate data protection standards.

5. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold
• Update or correct inaccurate details
• Withdraw consent from promotional communications
• Request deletion of your personal data, subject to legal and operational requirements

To exercise these rights, you may contact us using the details provided on our website.

6. Updates to This Policy

We may update this Data Policy occasionally to reflect changes in legal requirements or business operations. Any updates will be posted on our website with the revised effective date.

If you have questions about our data practices, reach out to our support team. Your privacy matters, and we are committed to protecting it.